Privacy Policy — AkwaabaPack

Last Updated: 28/02/2026

AkwaabaPack (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit or make a purchase from www.akwaabapack.com.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

Order Information

  • Products purchased
  • Order history
  • Delivery preferences

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website interaction data via cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order updates and confirmations
  • Provide customer support
  • Improve website functionality and user experience
  • Prevent fraud and maintain platform security
  • Send marketing communications (only where permitted)

3. Payments

Payments are securely processed through Shopify and authorized payment providers. AkwaabaPack does not store full payment card details on its servers.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enable checkout functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve performance and marketing effectiveness

You may disable cookies via your browser settings; however, some site features may not function correctly.

5. Sharing Your Information

We only share information when necessary with:

  • Shipping and logistics partners (e.g., DHL or local couriers)
  • Payment processors
  • Website hosting and analytics providers
  • Legal authorities when required by law

We do not sell personal data.

6. Data Retention

We retain order and customer information only as long as necessary to:

  • Fulfil orders
  • Meet legal and accounting obligations
  • Provide customer service support

7. Your Rights

Depending on applicable law, you may request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of personal information
  • Withdrawal of marketing consent

Requests can be made via the contact details below.

8. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access or misuse.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

11. Contact Us

AkwaabaPack
Email: hello@akwaabapack.com
Website: www.akwaabapack.com